MozBackup - Backup tool for Firefox and Thunderbird

Thunderbird backup, Firefox backup

Support

Welcome in support section. If you don't know, how to use MozBackup, have a look at instructions which was created by Shazam. You can find some info about MozBackup in Knowledge Base on MozillaZine: MozBackup too. If you need to backup via command line read article how to do it.

Some frequently questions are answered bellow. If you still have a problem or question, you can contact me.

General: Is Windows 7 or Windows 64 bit supported?; Where is a Linux or Mac OS X version?; What's *.pcv format?; Where backup's file is located?; Is there a way to make MozBackup work with Portable Firefox?; Is there a way to make automatic backup?; Must I uninstall a previous version of MozBackup before installing a new version?; Can I change default backup filename?; Is Lightning extension supported?
Issues: What can I do if I have a problem with restoration of backup?; Backup of Thunderbird profile is too big. Any thoughts?; MozBackup detects another version of Mozilla application. How to fix it?; After restoration all my extensions are disabled. What can I do?; Cannot open file signons.sqlite. Access is denied.; I got error message "Zip file could not be opened". What's wrong?

Is Windows 7 or Windows 64 bit supported?: Yes.
Where is a Linux or Mac OS X version?: Sorry, no versions for Linux and Mac OS X. I don't have plans for doing these versions.
What's *.pcv format?: It's a normal ZIP file. You can rename PCV to ZIP and extract files manually too.
Where backup's file is located?: Default location is folder Documents in Windows profile. You can change this location in program wizard.
Is there a way to make MozBackup work with Portable Firefox?: Yes. Use MozBackup 1.4.8 or higher. In "Profile Selection" you can choose place where you have your portable profile.
Is there a way to make automatic backup?: Yes. Use MozBackup 1.4.8 or higher. Article about automatic backup.
Must I uninstall a previous version of MozBackup before installing a new version?: Yes, it's recommended.
Can I change default backup filename?: Yes. See config file backup.ini in program folder.
Is Lightning extension supported?: Yes.

What can I do if I have a problem with restoration of backup?: Rename PCV file to ZIP and extract manually. Visit MozillaZine KB where you can find how to do it.
Backup of Thunderbird profile is too big. Any thoughts?: Use "File -> Compact Folders" in Thunderbird before backup. See Knowledge Base on MozillaZine: Compacting folders.
MozBackup detects another version of Mozilla application. How to fix it?: You can ignore this - info about version is only informative. MozBackup gets this information from Windows registry. So if you have old information there, MozBackup shows this. Program backups/restores profiles and for this, it's not important that the version of applications is completely accurate.
After restoration all my extensions are disabled. What can I do?: Close Firefox, go to your profile folder and delete file extensions.rdf.
Cannot open file signons.sqlite. Access is denied.: Some program blocks file signons.sqlite where Mozilla application stores password. Have a look at applications which are running. Find application which blocks this file and close this application.
I got error message "Zip file could not be opened". What's wrong?: Some people report this error. I don't know what's the reason but I will try to fix it in next version of MozBackup. If you think that you have useful informations for debugging this bug please send me mail. Thanks.