Support
Some instructions for using MozBackup: PDF version. Created by Shazam.
Informations about MozBackup, how to use it, how to solve problems etc.: Knowledge Base on MozillaZine: MozBackup
If you want help, first see page above and FAQ below. Next you can visit support forum. You can report bug or request new feature too.
If you need to backup via command line read article how to do it.
FAQ
What's *.pcv format?
It's a normal ZIP file. You can rename PCV to ZIP and extract files manually too.
Where backup's file is located?
Default location is folder Documents in Windows profile. You can change this location in program wizard.
What can I do if I have a problem with restoration of backup?
Rename PCV file to ZIP and extract manually. Visit MozillaZine KB where you can find how to do it.
Where is a Linux or Mac OS X version?
Sorry, no Linux version.
Is there a way to make MozBackup work with Portable Firefox?
MozBackup 1.4.8 will support this feature.
Is there a way to make automatic backup?
MozBackup 1.4.8 will support this feature.
Must I uninstall a previous version of MozBackup before installing a new version?
Yes, it's recommended.
Backup of Thunderbird profile is too big. Any thoughts?
Use "File -> Compact Folders" in Thunderbird before backup. See Knowledge Base on MozillaZine: Compacting folders.
MozBackup doesn't detect SeaMonkey. How do I solve this problem?
MozBackup detects information about the installed programs from the Windows registry. In some situations, the registry has old information about this. Example: You have installed SeaMonkey but there is information about Mozilla Suite in list of applications. Mozilla Suite and SeaMonkey are using same location for profiles so you can choose Mozilla..
Can I change default backup filename?
Yes. See config file backup.ini in program folder.
MozBackup detects another version of Mozilla application. How to fix it?
You can ignore this - info about version is only informative. MozBackup gets this information from Windows registry. So if you have old information there, MozBackup shows this. Program backups/restores profiles and for this, it's not important that the version of applications is completely accurate.
I want to backup Netscape 7.2 but I haven't this program in list of applications. What can I do?
Netscape 7.2 uses same location for user profile like SeaMonkey/Mozilla Suite. So just choose SeaMonkey/Mozilla Suite.